screen on CVP 303

[PEPyle]

Today I turned the power on my 303 and the screen is real dim. You can just barely make out the screen. I turned the dial to change the brightness...no change.
Then I went into the utilities and tried the brightness slide there...still nothing. Everything else seems to work.

Other than calling for service....any suggestions of something else to try?

I bought it in February 2005, so it should have some sort of warranty service on the 5yr. warranty. I bet diagnostic, labor and trip charges are gonna be expensive.

Thank You for any suggestions.

Becky

[kempedkemp]

How close are you to Hagerstown? Try Taylor Keyboards there. Where did you buy it? May be cheaper for you to take it back there for service.

[PEPyle]

That's where I bought the 303. Wonderful place.

I called Mr. Taylor and he gave me the number for the certified Yamaha technician he uses. I am waiting for a call back. The technician is in PA. and is the certifed Yamaha tech for the quad state area. I trust Mr. Taylor's judgement on this and I sure hope it is a simple fast repair/part replacement.

Becky

[PEPyle]

My LCD unit had to be replaced. It took over a month for it all to get resolved. Yamaha wouldn't release the part until I did a restart system. The communication wasn't very good. This is why it took so long. Once th restart failed to correct the problem, it only took 2 weeks.

Today when the tech came (from PA.) he said he had seen this on another CVP and it was a loose wire on the board. Sure enough when he opened the piano up, there was a short white wire standing straight up. It looked like a solder had broken. He said that Yamaha has changed design of the part so it shouldn't happen again. I was also told the part was $250.00. Fortunately I still had the parts warranty. Only had to pay for labor & travel. Still it was quite a chunk a change, but at least I can enjoy playing the piano again.

Becky